They are getting a ‘We’re sorry, we hit a snag’ error message.Ġ5:33 pm (IST): the latest outage has already been resolved, so users can now access their accounts without any problems. Even the DownDetector service says Capital One is experiencing issues.Ġ3:22 pm (IST): Some users are now reporting ( 1, 2, 3) that they are unable to see their checking or saving accounts on the app or website.Ġ9:23 am (IST): According to fresh reports ( 1, 2, 3), Capital One is currently down or not working for a section of users.Ġ5:42 pm (IST): The recent outage with Capital One has now been resolved.Ġ9:55 am (IST): Capital One users report that the platform is down again or not working ( 1, 2). Other phone numbers: Outside the USA: 1. We are seeing reports of a similar outage today, with some complainants saying the Capital One app, website, and contact numbers are not accessible for them. The phone number of Capital One Credit Card customer service is: 1-80. Capital One offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. When you join one of our many customer care teams, youll be empowered to provide our customers with a level of service that sets us apart from the rest. The only way I got it to work was by clicking on creditwise and letting that load up and then closing out of it and then I was able to view my balance ( Source) User reports indicate possible problems at Capital One. Will be updating this story in real time, so keep checking back.Ī workaround that you can try to view your balance: Get in touch with Texas Capital Bank today to learn more about how we can help you with. Chime is an online banking platform, not a bank. We are looking for more info on the matter, especially official information from the bank itself. How to contact customer support: Customer service representatives are available over the phone, by live chat in the app, or through email. Going by reports, it appears there’s some sort of system update or maintenance going on. Help and Support - Capital One Support Getting started Account setup Improve your credit rating Credit card features Get started now Money worries If you've missed a payment, are struggling with money or dealing with life-changing issues, we can help you or show you where to get advice. Product: Capital One Credit Cards Comment 0 0 Andre Ruano J aruano Verified Customer Good card. Still on hold with customer service after 35 minutes. Donna J duchessbb33 Verified Customer The reason being I did not know this late payment even existed they never contacted me on this I had to find out about it till I looked on my credit report. Commissions do not affect our editors' opinions or evaluations. Here are some reports from Access to my bank accounts still isn’t restored. Updated: Apr 20, 2023, 11:32am Editorial Note: We earn a commission from partner links on Forbes Advisor. Customers are taking to social media platforms to share that the bank’s app, online banking, website, and 360 services are not working at the moment. Looks like the Capital One bank is affected by an outage today. There are new updates that have been added to the bottom of the story… Original story follows:
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